Data Retention
Privacy policy mein hamara stance: account data jab tak active ho, retain karte hain. Closed account ke data 12 mahine baad securely delete hote hain.
LEGAL REFERENCE
bp 50 par aapka Privacy Policy
Jab aap bp 50 par account kholtay hain, aapka personal information, account history aur payment details hamara sabse baida concern hota hai. Yeh page explain karta hai keh...
Account SecurityData TransparencyLocal Compliance
Hamara Privacy Posture aur Data Protection
bp 50 aapka data sirf us maqsad ke liye collect karta hai jis ke liye aap ne consent diya — account verification, payment processing, live casino streaming aur sportsbook access. Hum third parties ke saath aapka information share nahi kartay bina aapki ijazat ke. JazzCash, Easypaisa, SadaPay aur Raast transactions directly un payment providers ko jaatay hain; ham sirf transaction record rakhte
hain. Withdrawal requests mein identity verification mandatory hai supported ilaqon mein. Aapka account session data hamara servers par encrypted form mein store hota hai aur 90 din bad automatically delete ho jata hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
CONTACT & ASSISTANCE
Privacy Questions ka Jawab Kahan Milta Hai
Team online
Live Chat Support
Hamara support team 24/7 available hai urdu aur English mein. Account privacy, data deletion requests aur payment security ke sawaal poochch saktay ho directly chat se.
Email Privacy Team
Formal privacy concerns ke liye [email protected] ko email karo. Hum 48 ghanton mein reply dete hain aur aapke request ko log karte hain.
Account Settings Panel
Aapka login karke profile se direct privacy settings dekh sakte ho. Data download, deletion requests aur consent preferences sab yahan manage ho sakte hain.
SECURITY STANDARDS
Hamara Data Protection Framework
Encryption in Transit
Sab deposits aur withdrawals SSL/TLS encryption ke saath transmit hote hain. JazzCash, Easypaisa, SadaPay aur Raast gateway communications certificate-pinned hote...
Server-Side Hashing
Aapka password hamara database mein never plaintext mein store nahi hota. SHA-256 salted hashes use hote hain. Account access verify...
Payment Data Segregation
JazzCash, Easypaisa, SadaPay aur Raast account numbers hamara main database mein store nahi hote. Tokenized references use hote hain tahan...
Session Expiry
Aapka login session 30 minutes inactivity ke baad automatically logout ho jata hai. Mobile aur desktop dono par yeh rule...
Audit Logging
Har login, withdrawal request aur account change ka log hota hai. Aap apne account settings mein recent activity dekh sakte...
Compliance Review
Hamara privacy framework quarterly review hota hai. Supported ilaqon mein local regulations follow karte hain aur transparency maintain karte hain.
CONSISTENCY ACROSS POLICIES
Hamara Privacy aur Terms Pages ka Alignment
Payment Security
Terms of Service aur Privacy Policy dono mein same hai: JazzCash, Easypaisa, SadaPay, Raast providers apne transaction policies follow karte hain; hum intermediary hain.
Withdrawal Verification
Privacy policy se Terms tak: withdrawal security ke liye identity verification mandatory hai. Aapke document scans encrypted rehte hain aur baad mein delete hote hain.
Live Casino Streaming
Privacy mein hum kehte hain: live table sessions encrypted hote hain aur recording nahi hote. Terms mein yeh confirm hai keh stream data personal nahi store hota.
Third-Party Sharing
Dono pages mein clear: aapka data never sale ke liye third parties ko nahi dete. Sirf legal obligation par disclosure hota hai.
Account Access
Privacy aur Terms dono confirm karte hain: aap apne account history, transaction logs aur personal data anytime download kar sakte ho.
Policy Updates
Hamara Privacy Policy major changes hote hain to email notification bhejte hain. Terms page par aur account login screen par bhi update announce hote hain.
PLATFORM PRIVACY FEATURES
Aapka Account Protection ke Core Elements
Two-Factor Authentication
Optional magar available hai. SMS ya authenticator app se second...
Password Reset Flow
Agar password bhul gaye, secure email link bhejte hain. Link...
Transaction History Export
Aapka complete JazzCash, Easypaisa, SadaPay aur Raast transaction log download...
Privacy Settings Panel
Account page mein dedicated privacy section hai. Email communication preferences...
Data Deletion Request
Agar account band karna chahte ho aur sab data delete...
Dispute & Resolution
Agar koi transaction issue ho ya privacy concern ho, support...
Privacy Policy ke Aksar Puche Jane Wale Sawaal
Nahi. Hamara payment gateway sirf transaction tokens store karta hai. Aapka actual banking password kabhi hamari servers par nahi jaata. JazzCash, Easypaisa, SadaPay aur Raast directly verification karte hain aur ham sirf approval code record karte hain.
Closed account ke data 12 mahine baad automatically delete ho jate hain. Is period mein agar aapko withdrawal pending ho ya dispute ho to hum data rakhte hain case resolve karne tak. Legal obligation par longer retention ho sakti hai.
Haan, login aur table-switch logs hote hain security aur fraud prevention ke liye. Lekin table par aapke individual bets ya hand history hamara stream mein personal data nahi ban jate. Yeh sirf aapke account statement mein rahta hai.
Bilkul nahi. Aapka data kabhi sale nahi hota. Legal order ya regulatory investigation par disclosure hoti hai, lekin commercial purpose ke liye kabhi nahi. Hamara privacy policy mein yeh clear likha hai.
Account settings mein 'Download My Data' option hai. CSV format mein pura history, transactions aur profile info mil jayega. Yeh request submit karke 7 din mein file ready hoti hai.
Haan. Agar aapka data compromise hota hai, hum immediately email aur SMS se notify karte hain aur next steps bataate hain. Supported ilaqon mein local authorities ko bhi inform karte hain.
Cookies session management aur fraud detection ke liye use hote hain. Analytics cookies optional hain — consent dene se pehle aap manage kar sakte ho. Third-party tracking cookies nahi use hote. Aapka privacy settings se yeh control kar sakte ho.